Last updated: August 2026
Alexander Golf ("we", "us", "our") is operated by Alexander Golf LLC, a Wyoming limited liability company at 1309 Coffeen Ave, Sheridan, WY 82801, United States. This policy explains what personal information we collect through alexandergolf.com, how we use it, and your rights.
Information we collect
When you visit our site or place an order, we may collect:
- Contact information you provide (name, email, phone, shipping address, billing address)
- Payment information (processed securely by Shopify Payments and our payment providers, never stored on our servers)
- Order history and preferences
- Communications you send us (support emails, product feedback)
- Automatically collected data (IP address, browser type, device information, pages viewed, referring URL)
How we use it
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your questions and support requests
- Send marketing emails if you have opted in (unsubscribe anytime)
- Improve our products, website, and customer experience
- Prevent fraud and comply with legal obligations
Who we share information with
We share personal information only with the service providers necessary to run our business:
- Shopify (our ecommerce platform)
- Our fulfillment center (ShipHero, for order dispatch and shipping)
- Payment processors (Shopify Payments, Stripe, PayPal as applicable)
- Email service provider (MailerLite or Klaviyo) if you subscribe to our list
- Shipping carriers (USPS, UPS, DHL, FedEx as applicable)
- Analytics providers (Google Analytics, in aggregated form)
We do not sell your personal information to anyone.
Marketing communications
If you opt into our email list, we send updates about new products, exclusive offers, and occasional golf training tips. You can unsubscribe at any time using the link at the bottom of every email or by emailing us.
Cookies
Our site uses cookies to remember your preferences, track your cart, analyze site performance, and provide a better shopping experience. You can control cookies through your browser settings, though disabling them may affect site functionality.
Your rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data (subject to legal record-keeping requirements)
- Opt out of marketing communications
- Object to certain processing activities
To exercise any of these rights, email us at privacy@alexandergolf.com.
Data retention
We retain your information for as long as needed to provide our services and fulfill legal obligations. Order records are typically retained for 7 years for tax and financial regulation purposes.
Data security
We use industry-standard security measures. All payments are processed via PCI-DSS compliant providers. All account data is encrypted in transit and at rest.
Children
Our site and products are intended for adults. We do not knowingly collect personal information from anyone under 13. If you believe we have collected such information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date. Continued use of the site after changes means you accept the updated policy.
Contact
Questions about privacy? Email privacy@alexandergolf.com.